Everyone - Updating Personal Information (for RAVE)

Tags update RAVE

Purpose

This guide provides step-by-step instructions for updating personal contact information—including personal email addresses and phone numbers—within the Self-Service Toolkit on the MyCWI website. Following these steps ensures users can accurately add, edit, or remove their personal email and phone details in their user profile.

 

Process

1.  Log into MyCWI website

2. Click on the log in link in the Self-Service Toolkit main dashboard box

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3. Enter your username without the @my.cwi.edu... (Example: username instead of username@my.cwi.edu), and click continue.

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4. Click on User Options then on User Profile.

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5. To add a personal email, click on the + Add new email

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6. Enter the email address

7. Use the drop down menu to select Personal

8. Click Add email

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9. To add / update cell, or home phone numbers, click on the + Add New Phone

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10. Edit/delete existing numbers by clicking on the X or pencil on the right.

11. Enter the phone number

12. Use the drop down menu to select the type of phone being added

13. Click Add Phone to save

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