Everyone - OneDrive Failing to Sync With CWI Computer

Files are not syncing between a CWI computer and OneDrive. This article assumes that you have previously accessed your OneDrive account and synched it to your computer, thus giving you the OneDrive icon in your taskbar.

Steps-to-Take for Windows 10:

1. Ensure that OneDrive is running by going to Start, type “OneDrive,” then select OneDrive (Desktop app) from the search results.
2. Ensure that the file is not more than 100 GB.
3. Update Windows.
4. Exit OneDrive and then restart your system.

     5. Right-click the OneDrive symbol and select Settings.Under the Account tab, select “Choose Folders.”Ensure that all the files you want synced are selected.

Steps-to-Take for Windows 7:

1. Right-click on the OneDrive icon in the taskbar.

2.      Select “Stop syncing a folder…”

3.      Go to your user folder on the computer and rename the OneDrive folder.

4.      Right-click on the OneDrive icon again and select “Sync a new library”.

5.      It will create a new folder under your username and begin to sync.