Body
Purpose
The purpose of this guide is to provide instructions on how to delete an email in Outlook using either the web version (OWA) or the desktop application.
Process
OWA
- Open Outlook through the web (OWA)
- Highlight or select the email you want to delete.
- Click the Delete icon (trash can) or press the Delete key on your keyboard.
Outlook Desktop Application
- Open Outlook through the desktop application.
- Highlight or select the email you want to delete.
- Click the Delete icon (trash can) or press the Delete key on your keyboard.
Notes:
- When you delete an email, it is moved to your Deleted Items folder.
-
Emails removed from the Deleted Items folder are permanently deleted.
-
In some cases, a permanently deleted email may still be recoverable from the server.