Everyone - Library Computer Information

This document summarizes some of the most important information for a CWI Student to access his accounts and instructions on how to work with the CWI loaner laptop.

Steps-to-Take:

How to change your default Browser?

1. In the bottom left hand corner, type “Settings” in to your search bar
2. When the Settings window will pop up, click on Apps
3. On the right side, in the drop-down menu, select default apps.
4. Scroll down until you see web browser. There you will be able to select which of the installed browsers on your computer should be your default browser.

 

How to configure a web browser to open PDF files in Adobe Acrobat?

1. Firefox Instructions on Windows:
   • Open Firefox and click on the three horizontal lines in the upper right-hand corner.
   • In the drop-down menu, please select Options.
   • Make sure General is selected from the drop-down menu on the right and scroll down all the way to Applications.
   • There you should see Portable Document Format (PDF) listed.
   • It will most likely say Open in Firefox under Actions. If you click on the little down arrow that appears when hovering over Open in Firefox, you should see a little menu and you will need to click on use other.
   • Another window will open, and you will be able to select Adobe Acrobat Reader.
2. Chrome Instructions on Windows:
   • Chrome and Adobe Acrobat are no longer compatible.

 

How to add the checked-out computer to your home network?

 

1. In the lower left-hand corner, type in “Settings” into the search bar.
2. In the new window, click on Network and Internet.
3. Here you will find your Network Status. If you click on Show available networks, you will need to select your home network and enter a security code if needed.
4. If you are having issues with this and it gives you a capability error message, follow the steps below.
   • Open Settings
   • Click on Network & Security
   • On the left-hand side of this window, make sure that "Status" is currently selected
   • On the right-hand side, click on Change adapter options underneath "Change your network settings"
   • Right-click on each adapter choice in this new window, and make sure that each is set to enabled. If it shows the option "Enable", please click this button to enable it.

1. If these instructions do not work, go ahead and try the following.
2. In the search box, type Mobility Center. Click Windows Mobility Center, in the search results. Click Turn wireless off or Turn wireless on as needed. Note: When you cannot click Turn wireless off or Turn wireless on (grayed out), it means that the wireless hardware switch has turned the wireless radio(s) off.

 

How to set up the Outlook Desktop client?

 

1. Open Outlook 2016 or Outlook 2019. the Microsoft Outlook Welcome screen appears click next. Then, click yes to add a new email account, and click next.
2. On the Auto Account setup page, Outlook may automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account. the settings on the Auto Account Setup page aren't filled in or aren't correct, do thefollowing:
   • If the settings on the Auto Account Setup page aren't filled in, type the correct settings based onthe information that was provided to you by the person who manages your emailaccount.

 

• If the name in the Your Name box isn't correct, you may need to reset the options on the Auto Account Setup page before you can edit your name. To reset the options, click the option button next to manually configure server settings or additional server types, and then click the option button next to E-Mail Account.

 

1. After you click next on the Auto Account Setup page, Outlook will search online to find your emailserver settings. You'll be prompted to enter your user name and password during this search. Make sure that you enter your full email address (for example, username@my.cwi.edu) as your username.

 

1. If Outlook is able to set up your account, you'll see the following text: “Congratulations! Your email account is successfully configured and ready to use.” Click Finish.

 

How to access the Outlook Web Access?

1. To access the Outlook Web Access please open the browser of your choice. We recommend Students to use either Google Chrome or Mozilla Firefox.
2. As the URL, you can type in mail.cwi.edu to get to the log in screen for your email account.
3. A small Microsoft window should pop up, where you need to plug in your CWI student email address (username@my.cwi.edu).
4. It will then most likely direct you to another CWI log in where you see a CWI Building picture. There you will need to plug in your email address as the username and your normal CWI password.
5. It should then pop up your office 365 suite. Depends on how it is set up, you will be able to select Outlook from the various apps located in the office 365 suite. It is a blue mail icon with a big O.

 

 

How to access Blackboard?

 

1. Open you preferred web browser (we suggest Google Chrome or Mozilla Firefox) and search for cwi.edu.
2. This will redirect you to our main CWI homepage. From their go to quick links, which is located on the top of the page.
3. From the drop-down menu, you will be able to select Blackboard.
4. You will most likely be prompted to a log in window, where it shows the CWI building. There you will need to enter your full CWI email address username@my.cwi.edu as the username and your normal CWI password.
5. You can also directly type in the search bar blackboard.cwi.edu to get to the blackboard log in screen directly. It should bring you to the same log in screen both ways.
6. Another method is to use the shortcut located on your Desktop. You should be able to click on Blackboard and get to the log in screen.

 

How to access MyCWI?

 

1. To access MyCWI, you can again go to the main CWI homepage (cwi.edu) and click on quick links and select MyCWI log in or type in the direct URL my.cwi.edu.
2. A small, gray log in box should appear and you will need to use first and last name, all lower case and no spaces as the username and your normal CWI password.
3. This should redirect you to your MyCWI homepage.
4. If you are seeing an error message that reads “Sorry we couldn’t find your homepage” you can always click on Student in the upper left-hand corner to go around this error message.You will be able to access everything normally. If you want this error messaged removed, you can contact the Helpdesk at 208-562-3444 or through the Helpdesk ticket system and they can remove this error message for you.
5. If you are experiencing any other issues with logging in in general, you can give the Helpdesk a call at 208-562-3444 or create a ticket for your issue.

 

How to add your home printer to the laptop?

 

1. Make sure both your printer and your laptop are powered up.
2. In the lower left-hand corner, type “Control Panel” into the search bar.
3. In the new window, locate “Devices and Printer” under the main category “Hardware and Sound”
4. In the new window, click on “add a device” in the upper left-hand corner.
5. This action will automatically start a search for all the printers close to the computer. It should find your home printer and you can click on the specific printer and hit next.
6. Then you will only need to follow the prompts to complete the installation.

 

 

 

 

How to change your default mail app from the standard Microsoft one to Outlook?

1. Type in “Settings” in your Search Bar in the lower left-hand corner. Click on Apps.
2. In the menu bar on the left select default apps.
3. Under Email, you can select Outlook 2016 or a newer version, which will change the settings and select it as your default mail app.