Everyone - Automatic Replies in Outlook for Personal and Shared Email Accounts
Summary
This article will walk you through on how to set up automatic replies in Outlook for your own account and for any shared email accounts you have access to.
Body
Steps to Set Automatic Replies in Outlook
1. Access Outlook
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Open a web browser and go to mail.cwi.edu or outlook.office.com.
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Sign in with your CWI email and password.
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Complete MFA if prompted.
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You should now be signed into your email.

2. Set Automatic Replies for Personal Accounts
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Click the gear icon in the upper-right corner.

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In the Search Outlook Settings box, type “Automatic Replies”.

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Click Automatic replies and configure your message.
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Click Save to apply changes.

3. Set Automatic Replies for Shared Mailboxes
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Follow steps 1–2 above.
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Click your avatar/initials in the upper-right corner.

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Select “Open another mailbox” and enter the shared mailbox name.


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The shared mailbox opens in a new window. Follow step 2 to configure automatic replies.
4. Automatic Reply Settings (Color-Coded Explanation)

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Enabled / Disabled (Yellow): Turn automatic replies on or off.
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Start / End Times (Green): Schedule when your automatic replies will begin and end.
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External / Internal Recipients (Blue): Choose whether replies are sent only to internal contacts or also to external senders.
Details
Details
Article ID:
190
Created
Wed 5/31/23 11:33 AM
Modified
Mon 12/29/25 11:31 AM