Everyone - Requesting Installation of Software

If you need software installed on your workstation, you’ll first need to verify if it is on the CWI Authorized Software list. If it is, you can request its installation through a simple process. If it’s not listed or is on theUnauthorized Software list, a new request must be submitted.

Steps to Request Software Installation

1. Check the CWI Software List
   Visit the CWI Software List and review the authorized software available. The list also includes approved browser extensions.

   • If the software you need is on the list, proceed to request its installation (see Step 2).
   • If the software is not listed or appears on the Unauthorized Software list, the request must go through an approval process (see Step 3).

2. Request Installation of Authorized Software
   If your software is on the Authorized Software list, have your manager submit a ticket on your behalf:

   • Go to CWI Helpdesk.
   • Select Request Type: Software > Request.
   • Enter all relevant information, including the cost center code if there’s a cost associated (indicated by an asterisk on the Authorized Software list).
   • After submission, IT will review the ticket and contact you with further details.

3. Request New Software (Not Authorized)
   If the software is not on the Authorized Software list or if it’s on the Unauthorized list and you’d like it reconsidered:

   • Work with your manager and Solution Owner to open a request in VersionOne.
   • Detailed information on the new software request process is available at the CWI Software List link.

For more details and updates, always refer to the CWI Software List page.