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BADGE PROBLEMS
Summary
This article will walk you through verifying the successful completion of your badge and provide steps to seek assistance if needed.
Blackboard Grades:
Notes: To follow these troubleshooting steps, you will need to have access to your Blackboard account on either a computer or phone device.
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Navigate to your Blackboard account. After signing in, navigate to Grades.
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Locate the myCommons section under grades. Then click on View All Work.
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Once in 'View All Work,' all badge grades will be visible. Locate the one you are supposed to work on, and confirm the grade is higher than 90%. If not, re-do the badge. If it is, continue to the Further Instructions section below.
Further Instructions
If none of the previous mentioned troubleshooting steps worked, please do the following:
Click on the link below for assistance:
Report a Badge Problem
If your problem persists, please contact the IT Help Desk via one of the following options:
Phone: 208-562-3444.
Email: support@cwi.edu
Submit a Ticket Online: support.cwi.edu
We are open from 7:30 AM to 9:00 PM, Monday through Thursday, 7:30 AM to 5:00 PM Friday and 9:00 AM to 1:00 PM on Saturday.