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In some Microsoft applications, particularly Microsoft Excel and other Microsoft 365 desktop products, tel: hyperlinks may fail with an error stating "Cannot open the specified file", even though dialing works correctly elsewhere in Windows. Using the tel:// format resolves this issue and allows calls to launch successfully in supported phone applications.

This article goes over some of the services/types used the most for the TDX Facilities applications and how to access them.

Microsoft offers Office 365 applications (newly renamed Microsoft 365) free to CWI students. The best/easiest way is to download these apps through your student email. Downloading it from the Microsoft website can cause problems because CWI has a “.edu” email address. If you have problems with Microsoft 365 products after or during downloading, you may need to contact Microsoft at 1-877-696-7786.

This article explains how to send an encrypted email.

This article will walk through the process on how to recover deleted email and calendar events.

Here is how to access OneDrive that is included with the student and employee email system.