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In some Microsoft applications, particularly Microsoft Excel and other Microsoft 365 desktop products, tel: hyperlinks may fail with an error stating "Cannot open the specified file", even though dialing works correctly elsewhere in Windows. Using the tel:// format resolves this issue and allows calls to launch successfully in supported phone applications.

As part of CWI’s transition to Microsoft Teams Phone, users may need to update their default calling application in Windows. This article provides simple steps to switch the default phone app from Cisco Jabber to Microsoft Teams so click-to-call links continue to work as expected.

This document will show you one of the ways to manage users in a Microsoft 365 group or team. You must be an owner of the group\team to manage the users.