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Sometimes attempting to view a PDF in the browser brings up a PDF that says, ‘Please wait…’ and never loads the actual PDF content. This happens to certain PDFs on MyCWI as well as outside domains. The fix for this is to change the browser settings so that the PDF downloads and opens with Adobe instead of trying to open with the browsers own PDF viewer.
Microsoft offers Office 365 applications (newly renamed Microsoft 365) free to CWI students. The best/easiest way is to download these apps through your student email. Downloading it from the Microsoft website can cause problems because CWI has a “.edu” email address. If you have problems with Microsoft 365 products after or during downloading, you may need to contact Microsoft at 1-877-696-7786.