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These are the steps to set up a multifactor authentication method to an Outlook account. Usually, this KBA will be used when accessing this account for the first time or after it was reset.

This article provides instructions for CWI staff, faculty, and students on accessing Microsoft Copilot, a GenAI tool available for free through your CWI account. It also includes important guidelines on protecting Personally Identifiable Information (PII) when using AI tools.