Everyone - Automatic Replies in Outlook for Personal and Shared Email Accounts

Steps-to-Take:

1.      Open a web browser (Firefox, Google Chrome, etc.) and access your email by typing in mail.cwi.edu, or alternatively portal.office.com, into the address bar near the top and then pressing the ENTER button on your keyboard.

2.      Log into your Office account using your CWI email and password. On the Home screen, click the Outlook email icon on the left side of the screen to access your email.

3.      In the upper right corner, find the little gear icon and click on it.

4.      In the Settings "Search Outlook Settings" box, type in "Automatic Replies". A search result should come up called "Automatic replies". Click on it and there you can set up your automatic replies.

5.      If setting up an Automatic Replies for a shared email account/mailbox…

a.      Follow above steps; 1-2

b.      In the upper right corner; click on your avatar (or initials of your name).

c.      Click on “Open another mailbox”.

d.      Type in the name of the shared mailbox:

e.      This will open the shared mailbox in a new window. Now you can pick up and continue to follow step 4.

6.      This is what the Automatic Reply screen looks like. From here, you can turn on the Auto replies, adjust start and end times, send replies outside your organization and send replies only to contact.