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Services or Offerings?
Accessibility/ADA remediation
  1. Services
  2. Workforce Development
  3. WD Instructional Design
Submit a request here for help with ensuring your course content is accessible!
Canvas Course Access (Permissions)
  1. Services
  2. Workforce Development
  3. WD Operations
Submit a ticket here if you need to add additional instructors or TA's to course sections in Canvas who are not listed on the course directly through Lumens.
Canvas/LMS Support
  1. Services
  2. Workforce Development
  3. WD Instructional Design
Submit a ticket here if you need help with anything related to your WD Canvas Course shells.
Content Development
  1. Services
  2. Workforce Development
  3. WD Instructional Design
Need help developing content (Modules/Lessons/assessments)? Submit your request here!
Course Resource Creation
  1. Services
  2. Workforce Development
  3. WD Operations
Submit a ticket here to have WD OPS get started on flyer creation, student checklist creation, booklists, etc.
Course Withdrawal Request
  1. Services
  2. Workforce Development
  3. WD Operations
Submit a ticket here if you would like to request to Withdraw from your WD course.
Document Request
  1. Services
  2. Workforce Development
  3. WD Operations
Place a ticket to request proof of enrollment or duplicate certificates.
Event Registration - Lumens
  1. Services
  2. Workforce Development
  3. WD Operations
Submit a ticket here if you would like to request the use of our Lumens registration system for your upcoming CWI Event!
General Course Login
  1. Services
  2. Workforce Development
  3. WD Operations
Submit a ticket here if you need to verify your login information for your WD course, or if you have general questions related to your course access.
General Info Request
  1. Services
  2. Workforce Development
  3. WD Operations
Submit a request here for general information related to any WD courses.
Gradebook configuration
  1. Services
  2. Workforce Development
  3. WD Instructional Design
Need help with your gradebook? Submit your details here!
Multimedia
  1. Services
  2. Workforce Development
  3. WD Instructional Design
Send your request here if you need some help with video editing, screen recording or anything else related to multimedia for your course!
New Course Build or Copy
  1. Services
  2. Workforce Development
  3. WD Instructional Design
Submit a request here If you are in need of a new Canvas course or course copy.
New Course Creation - Lumens
  1. Services
  2. Workforce Development
  3. WD Operations
Submit information here to start the process of creating a new WD course for registration through Lumens.
Public Logon Help
  1. Services
  2. Information Technology
  3. Public Help Request
This service is a public request for general help with logging into CWI services, myCWI, Canvas, CWI Email (Outlook)