Articles (9)

Everyone - Accessing Microsoft Copilot at CWI

This article provides instructions for CWI staff, faculty, and students on accessing Microsoft Copilot, a GenAI tool available for free through your CWI account. It also includes important guidelines on protecting Personally Identifiable Information (PII) when using AI tools.

Everyone - Backing Up Data

This document will walk you through two different ways you can use to back up your data, using a network drive or a USB flash drive.

Everyone - How to Connect Bluetooth Devices (Windows 10)

How to connect Bluetooth devices with a windows 10 computer.

Everyone - How to Disassociate CWI Account From Computer

This FAQ will go over how to remove a device from the CWI domain. You may need to do this if you do not wish to have CWI's policies/settings enforced on your personal computer, you are getting rid of a device, or the device has been lost/stolen.

Everyone - How to Use Search in Windows 10

This document shows you how to use “Search” on a Windows 10 computer. You can search Windows and the web from the taskbar to find help, apps, files, settings, and more.

Everyone - Microsoft Defender for Endpoint Antivirus Information for End Users

Microsoft Defender for Endpoint is the new antivirus solution being deployed across all College of Western Idaho (CWI) workstations, replacing ESET Endpoint Antivirus. This guide helps end users understand how Defender for Endpoint protects their devices, how to recognize security alerts, and how to check their security status using the Windows Security app.

Everyone - Troubleshoot .ASHX Files

What to do if you end up with an .ASHX file.

Everyone - Troubleshooting Common PC Issues

The steps in this article will guide you through troubleshooting common issues you might experience on your PC.