Everyone - Setting Up Account as a New Hire

Logging in for the first time. Steps-to-Take:

1.  Go to logonhelp.cwi.edu and click "Enroll"

1. Enter your username and password.
   • Username: FirstNameLastName@cwi.edu (e.g. "johnsmith@cwi.edu")
     • NOTE: If you indicated a preferred name when applying for admission, this will be used in place
       • (e.g. mikeanderson" instead of "michaelanderson").
   • Password: First initial + Last initial capitalized + logon + Last 4 or Social Security Number (SSN)
     •  ex. John Smith with the last 4 of his SSN being 1234 → JSlogon1234
     • NOTE: . If you did not give your SSN when you registered with the college, please enter the last 4 digits of your CWI ID number instead of your SSN. If you do not know the last 4 of your CWI ID number, please call the Help Desk at 208-562-3444.
2.  As soon as you successfully Enroll it will prompt you to create security questions​​​​​​​.
   • These are the questions you will need to answer, in order to reset the password on your own in the future, for this website.
   • NOTE: Your responses here are case sensitive. This means that any capitalization, special characters, letters, or numbers entered will be remembered
     • i.e. "Password!" is different than "password!" and "P@SSWORd!"
3. Click "Finish" and you will be redirected to the Logon Help Home Page. 
4. Next, Click "Change Password"
   • Username: FirstNameLastName@cwi.edu (e.g. "johnsmith@cwi.edu")
   • Old Password: First initial + Last initial capitalized + logon + Last 4 or Social Security Number (SSN)
   • Create a New Password, following the requirements listed at the top of the page.

5.  Remember to check the "I'm not a robot box" and click "Next"
   1. NOTE: If an error comes up saying "Incorrect CAPTCHA answer" sit on that page for 15 or so seconds. It may load through.
6.  Congrats! If all went well you've completed the password change process and can now log into CWI systems using your username & password.
   • NOTES: If you ever have password difficulties, call the Help Desk (208-562-3444) OR visit http:// logonhelp.cwi.edu and select an option to reset your password.​​​​​​​ ​​​​​​​
   • In the future when you change your password, you’ll need to be sure to update that password on all devices you use to login to any of your CWI accounts
   • Five (5) unsuccessful log in attempts will lock your account for 30 minutes.
   • Most of the time the culprit of the locked account is an app attempting to update information and still using the old password.

How to log in to your three main CWI accounts:

1. Your main CWI accounts are MyCWI (my.cwi.edu), Blackboard (blackboard.cwi.edu) and your CWI email (mail.cwi.edu).
2. Your username for all three of your CWI accounts is your CWI email address.
   • For employees it is FirstNameLastName@cwi.edu (John Smith = johnsmith@cwi.edu).
3. Your password will be the one you created in the steps above
   • If you have issues with your password or simply forgot your password, feel free to give the Helpdesk a call at 208-562-3444.

How to log in to a CWI computer:

1. When logging in to a CWI computer the only thing that changes is your username. Instead of using your entire CWI email, you are only required to enter your first and last name, all lower case and no spaces.​​​​​​​
2. The password for logging in is going to be your general CWI password.

How to add a Toshiba printer to a CWI computer:

1. To print from a computer on the CWI network, Type “\\printserver01\” in  the Windows Search Bar.

2.  This will open a list of all available CWI Toshiba printers.​​​​​​​

3.  Find the printer you want to print to and double click it.
   • The nomenclature for the names is the building + room number + brand of printer + model of printer.
   • Ex: Printer NCMP208TO5560 is in the Multi-Purpose Building, room 208 and is a Toshiba 5560
4. A little box will pop up installing the printer for you, when that is done a new box will pop up showing you the printers queue.
   1. If it will not let you install the printer, please contact the Help Desk at 208-562-3444.
5. The printer should be made the default, but if not, go to "Devices and Printers"

6.  NOTE: You may need to scroll to the bottom of the list and De-Select "Let Windows manage my default printer"

7.  Select the Printer you want as your Default and click "Manage"

8.  Then click "Set as default"

How to associate your CWI ID card with a Toshiba printer:

1.  On the main screen you will see a username and password box and a prompt asking you to swipe your ID card.
2.  Scan your ID card on the space marked. It will look like a rectangle with a wireless signal on the top and bottom.
   • It is located below and to the left of the main screen.
3.  If you card has not been associated with your CWI log in yet, you will get a prompt asking you to log in with your CWI credentials. 
   • The username will only be your first and last name.
4. If you enter the correct username and password, it will then have you scan your ID card again in the indicated spot so it can associate your ID card with your account.
5. If successfully paired, in the future you can then scan your card to access the machine from the initial login page without having to enter your credentials.