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In order to be ready for the new Self-Service Password Reset tool through Entra, users will need to have 2 forms of MFA setup on their account. The purpose of this document is to walk the user through the process of setting up MFA.

Microsoft Entra's Self-Service Password Reset (SSPR) tool allows users to securely reset their own passwords without needing to contact IT support. This helps reduce downtime and ensures uninterrupted access to Microsoft 365 and other organizational resources linked to your account.

This guide helps CWI students access Adobe apps (Photoshop, Illustrator, Premiere Pro, etc.) using their CWI email. It also explains how to handle issues related to account licensing and login errors.

The CWI Library sites are connected to your CWI email account. When signing into the library systems, just use your CWI email and password.

This document describes how to login to CWI Accounts.

This troubleshooting guide will walk you through some of the basic reasons your account gets locked and how to resolve those issues.

This FAQ will go over how to remove a device from the CWI domain. You may need to do this if you do not wish to have CWI's policies/settings enforced on your personal computer, you are getting rid of a device, or the device has been lost/stolen.

How to Change your Address on your CWI account