Articles (7)

Ex-Employee with Disabled AD Account Continuing as Student, BUT does not have a student account.

This FAQ explains the steps necessary to get a separate student account created for an exemployee continuing as a student. This FAQ also includes an example to clarify the situation.

How AD Accounts are Created for New Employees and Students

Process for a new employee (or student) with regards to the creation of their Active Directory (AD) account.

How to Request & Process Admin by Request Sessions

Admin by Request is used to request a session of time where the end-user (CWI employee) can be given temporary Admin privileges via their employee credentials to install updates on their computers or whenever a UAC (User Access Control) screen comes up as part of a software/driver updates where admin credentials are needed to complete the update process.

Name Change Process Information

This FAQ talks about general information concerning the name change process; for example, the processing time, One drive documents etc.

New Employee AD Account Setup

This document describes the process the System Admins use when a new employee requires a Active Directory Account.

Student Employees and Changes to their Emails

This FAQ will provide you with information in regards to changes to your student email once becoming a student employee.

Welcome to CWI - Setting Up Account as a New Hire

This FAQ will go over how to get your Account setup (including setting up Toshiba Printer) when you first join CWI.