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You were taking a test in Blackboard and either your browser crashed or you closed your browser window by
mistake or some other occurrence that may have caused you to exit or lose your test prematurely. When you
log back on to finish the test, the test is locked out.
These are steps on how to clear your web browser's history, cookies, and cache to troubleshoot issues with logging in to CWI web pages.
This article shows users how to change their default web browser.