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This FAQ shows you how to find your student ID number, or Colleague ID as an employee.

This document walks you through reporting emails as Junk in Outlook.

What to do if you end up with an .ASHX file.

This document will show you how to Log off on a Windows 10 computer.

This document shows you how to set default programs on a Windows 10 computer.

This document shows you how to use “Search” on a Windows 10 computer. You can search Windows and the web from the taskbar to find help, apps, files, settings, and more.

This document explains how to attach a file to an email in outlook.

This FAQ shows how to delete files or folders in OneDrive from a web browser and/or the Desktop App.

Outlook 365/Outlook on the Web default reply settings are “Reply All”. This document provides step by step instructions to change the default setting to “Reply” when using Outlook 365 / Outlook on the Web.

On Mac/Apple systems, if a student or faculty is unable to connect to CWI-PUBLIC wireless network, they may need to perform the following steps to reconnect to this network.

This FAQ will go over how to remove a device from the CWI domain. You may need to do this if you do not wish to have CWI's policies/settings enforced on your personal computer, you are getting rid of a device, or the device has been lost/stolen.